Privacy Policy

At Velytrax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Device and browser information
  • Website usage and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. Velytrax does not store your complete payment card information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve site functionality.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

Third-Party Services

We may use trusted third-party services such as payment processors, shipping carriers, analytics providers, and advertising platforms to operate our business. These providers may collect information necessary to perform their services.

Data Protection

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of certain marketing communications

Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: support@velytrax.com